Cloud Voice

Beyond Traditional Telecoms

Stem Systems provides the infrastructure for all forms of comms in a typical IT network, so it is a natural fit for us to extend into voice.

Cloud hosted VOIP has been a part of our managed solutions offering for over 15 years.

With a blend of experience in cloud, telecoms, systems integration and monitoring, we can provide a fully managed alternative to the more restricted off-the-shelf solutions available today. It gives us full control of your voice deployment and more flexibility when it comes to integration with your applications.

Our Solution

3CX

Stem Systems is an Advanced Certified, 3CX Silver Partner. 3CX is a software suite, enabling phone, video and chat functionality with a straightforward, all-inclusive licensing model. Customers benefit from call queuing, auto-attendant, call recording, remote working, mobile apps and much more – at no extra cost.

3CX is suitable for businesses of all sizes – ranging from small 5-10 user deployments, to business with 1000s of users in multi-branch corporations. Each package is tailored to your needs, with licensing options scalable to accommodate.

At Stem Systems, we run our 3CX infrastructure in the Microsoft Azure cloud. This fits seamlessly into our Managed IT services, allowing us to:

Integrate 3CX phone contacts with Microsoft Exchange or Microsoft 365
Enable Microsoft Teams as your phone system
Deploy the 3CX Windows Desktop app via Group Policy or Microsoft InTune
Provision mobile apps via InTune or simple email configuration
Integrate with Zendesk, Freshdesk and other mainstream CRM systems

Another advantage of this service is of course the benefit of our expertise. End user handsets and apps are configured by our professionals and deployed on our managed network, with ongoing support and hosting of the deployment also provided.

The Benefits

Our infrastructure background and support pedigree makes us ideally placed to bring the power of the cloud into your voice infrastructure. Choose from Microsoft Teams Phone System or our 3CX voice offering and –

Remove the ties to on-premise phone system hardware and maintenance costs.
Run your phone extension and from any device and any location – securely.
Run your extension off an equally powerful mobile app over 4G in event of network outages.
Stop manual programming of phones or keeping complicated passwords to configure devices – sign into your phone extension with your Microsoft 365 credentials or a straightforward QR code.

Our Clients

Who We Work With

More Services

Cyber Security

Your data is our priority. We offer Microsoft 365 account monitoring, automatic device encryption, proactive threat protection and compliance policies in layers.

Learn More