Sectors

Stem Systems service the IT needs of a range of industry sectors.

Managed IT Services iconManaged IT Services

Managed IT Services

Outsource your IT services to an expert team, with a flexible, tailored approach.

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Managed IT Services

Our layered approach

Need to outsource some or all of your IT infrastructure processes? We layer all the necessary subscriptions, security, hosting and support options into our managed services offering. With our breadth of project experience we can bring additional expertise and IT management capacity to your organisation.

Stem Systems has been providing managed IT services to its customers since day one – it is still the base on which our various offerings are built. Our solution stack is additive – this is actually reflected in our branding, where we may start a customer relationship with one service offering but soon accompany this with layered security, hosting and voice options for example.

Your IT should be regarded as a utility, needing to be always on – we exist to ensure that happens for your business.

The Solution

Outsource Your IT Services

Whether your IT systems operate on-premise or entirely in the cloud, or with a hybrid mix, you require a trusted partner to:

  • Proactively, not reactively, monitor your IT and network assets in real time
  • Manage your subscriptions, hosting, hardware warranty and licensing renewals on your behalf
  • Provide on-going patch management, fixes and updates to key IT infrastructure
  • Offer responsive IT service cover to your staff
  • Be on hand to advise on security, best practices and ongoing IT changes in accordance with industry guidelines.
  • Engage between potentially multiple third party technology suppliers to implement solutions or resolve queries.
Managed IT Services

Comprehensive & Transparent IT Management

Stem Systems have the expertise and resource to completely manage your IT on your behalf. With 20 years’ experience in the market and from supporting so many sectors over this time, we’ll always be able to bring advancements to your working processes.

We are on your side – we invest significantly in our internal systems and processes to support and monitor our customer base. Where appropriate, we grant our customers visibility into these processes to ensure transparency and peace of mind. We offer real-time portals of our network management, support and alerting systems so you can optionally share our up-to-the-minute view of your key operations.

Additional Capacity

Extend your in-house IT team

Whilst we specialise as a fully outsourced IT service provider, we also operate alongside in-house IT teams for a number of clients. Solutions like this can range from day-to-day backup cover for service desks, to providing specialised hands for larger migration projects.

We are already invested in maintaining upkeep of backups, monitoring of alerts and a range of other day-to-day IT operations for such a wide range of clients; it makes sense for your IT team to reserve a small portion of this resource for additional peace of mind.

In all cases, we operate based on a monthly agreement with our customers, covering:

  • support
  • licensing
  • subscriptions
  • hosting services

This model is straightforward, transparent and offers great flexibility, allowing you to on-board and off-board services and subscriptions as required.

Our Clients

Who We Work With

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More Services

Infrastructure & WiFi

Get real-time stats on your Wi-Fi usage and cloud-manage your Wi-Fi deployments from a browser or app. 

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Cyber Security

Your data is our priority. We offer Microsoft 365 account monitoring, automatic device encryption, proactive threat protection and compliance policies in layers.

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Backup & Disaster Recovery

Tailored plans to protect your infrastructure. Instantly available versions of your data and servers in separate regions.

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Business Continuity

Identify and eliminate points of concern with your connectivity, systems uptime and availability of data. No more single points of failure.

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Voice

Your phone system, like your IT, available anywhere. Mobile apps, Microsoft 365 integration, CRM contact sync.

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Software Development

Bespoke applications coded to your requirements. Extend existing app functionality and integrate with third party systems.

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